FAQ for Milnes Chevy

Milnes Chevy in Imlay City, MI: Your Ultimate FAQ Guide for New and Used Car Sales, Finance, Body Shop, Service and Parts Departments

At Milnes Chevy in Imlay City, MI, we understand that buying a car can be a daunting task. That’s why we’ve created a comprehensive FAQ page that covers all aspects of our dealership, including new car sales, used car sales, finance, Body Shop, Service, and Parts departments. Our goal is to provide our customers with all the information they need to make an informed decision when purchasing a vehicle.

Our FAQ page is designed to be user-friendly and easy to navigate, with clear and concise answers to some of the most common questions we receive from our customers. Whether you’re wondering about our financing options, interested in scheduling a service appointment, or curious about our inventory of new and used vehicles, our FAQ page has you covered. At Milnes Chevy, we believe that transparency and honesty are key to building trust with our customers, and our FAQ page is just one way we strive to achieve this.

New Car Sales

At Milnes Chevy in Imlay City, MI, we offer a wide range of new cars for sale. Our inventory includes the latest models from Chevrolet, and we pride ourselves on providing our customers with a stress-free and enjoyable car buying experience.

FAQ

What new car models do you offer?

We offer a variety of new Chevrolet models, including the Silverado, Equinox, Traverse, Malibu, and more. Our inventory is constantly changing, so be sure to check our website or visit our dealership to see our current selection.

What financing options are available for new car purchases?

We offer a range of financing options to suit your needs, including leasing and traditional financing. Our finance team can work with you to find the best option for your budget and lifestyle.

Do you offer any specials or incentives for new car purchases?

Yes, we often have special offers and incentives available for new car purchases. Be sure to check our website or visit our dealership to see our current promotions.

Can I trade in my old car when purchasing a new car?

Yes, we accept trade-ins. Our team can provide you with an estimate of your trade-in value and work with you to apply it towards the purchase of your new car.

What warranties come with new car purchases?

All new Chevrolet vehicles come with a manufacturer’s warranty. Our team can provide you with more information about the specific details of the warranty for the model you are interested in.

At Milnes Chevy, we are committed to providing our customers with exceptional service and high-quality new cars. Contact us or visit our dealership to learn more about our new car inventory and purchasing options.

Used Car Sales

At Milnes Chevy, we understand that purchasing a used car can be a daunting task, which is why we strive to provide our customers with the best possible experience. Our used car sales department offers a wide selection of quality pre-owned vehicles at competitive prices. We take pride in our inventory and ensure that every vehicle goes through a rigorous inspection process before being put up for sale.

FAQ

What is the condition of the used cars you sell?

We only sell high-quality used cars that have undergone a thorough inspection process. Our certified technicians examine every vehicle to ensure that it meets our strict standards before it is put up for sale. We also provide a Carfax report for every used car we sell, so you can have peace of mind knowing the vehicle’s history.

What financing options are available for used cars?

We offer a variety of financing options for our used cars, including traditional loans and lease-to-own programs. Our finance experts can work with you to find the best financing option that fits your budget and needs.

Do you offer warranties for used cars?

Yes, we offer extended warranties for our used cars. Our warranties provide coverage for major components and can be tailored to fit your specific needs. We also offer roadside assistance and other benefits to ensure that you have a worry-free driving experience.

Can I trade in my current vehicle?

Yes, we accept trade-ins for our used cars. Our team of appraisers will provide you with a fair market value for your current vehicle, and you can apply that value towards the purchase of your new car.

What if I don’t find the car I’m looking for in your inventory?

If you don’t find the car you’re looking for in our inventory, we can help you find it. Our team has access to a vast network of dealerships and can locate the car you want quickly and efficiently.

At Milnes Chevy, we are committed to providing our customers with the best possible experience when purchasing a used car. Visit us today to browse our inventory and take advantage of our competitive pricing and financing options.

Finance

At Milnes Chevy, we offer a range of financing options to help you purchase your dream car. Our finance team is dedicated to providing you with the best possible experience and ensuring that you get the best deal.

FAQ

What financing options do you offer?

We offer a range of financing options, including loans, leases, and financing for those with bad credit. Our team will work with you to find the best option for your needs and budget.

What documents do I need to bring to finance my car?

You will need to bring a valid driver’s license, proof of insurance, proof of income, and proof of residence. If you are applying for financing, you will also need to provide information about your employment history and credit score.

Can I apply for financing online?

Yes, you can apply for financing online through our website. Our online application is secure and easy to use. You can also apply in person at our dealership.

What is the interest rate on your financing options?

The interest rate on our financing options varies depending on your credit score and the type of financing you choose. Our finance team will work with you to find the best rate possible.

What happens if I miss a payment?

If you miss a payment, you may incur a late fee and your credit score may be affected. It is important to make your payments on time to avoid any additional fees or penalties.

At Milnes Chevy, we are committed to providing you with the best possible financing options. Our finance team is here to answer any questions you may have and help you find the best option for your needs.

Body Shop

At Milnes Chevy, our Body Shop department is dedicated to providing high-quality repair services for your vehicle. Our team of skilled technicians has years of experience in the field and is equipped with the latest tools and technology to ensure that your vehicle is repaired to factory standards.

FAQ

Here are some frequently asked questions about our Body Shop:

What types of repairs can you do?

We can do a wide range of repairs, from minor dents and scratches to major collision damage. Our technicians are trained to work on all makes and models of vehicles, so you can trust us to get the job done right.

Do you use OEM parts?

Yes, we use only OEM (Original Equipment Manufacturer) parts for all of our repairs. This ensures that the parts we use are of the highest quality and are designed to fit your vehicle perfectly.

How long will it take to repair my vehicle?

The length of time it takes to repair your vehicle will depend on the extent of the damage. We will provide you with an estimate of the repair time when you bring your vehicle in for service.

Do you offer rental cars?

Yes, we offer rental cars for our customers while their vehicles are being repaired. We understand that being without a vehicle can be a major inconvenience, so we strive to make the repair process as smooth and hassle-free as possible.

How can I schedule a repair?

You can schedule a repair by contacting us via phone or email. Our friendly staff will be happy to assist you and answer any questions you may have.

At Milnes Chevy, we are committed to providing exceptional service to our customers. If you have any further questions about our Body Shop services, please don’t hesitate to contact us.

Service

At Milnes Chevy, we take pride in providing exceptional service to our customers. Our Service department is staffed with certified technicians who are dedicated to providing you with quality service and repairs.

FAQ

Here are some frequently asked questions about our Service department:

  • What services does your Service department offer?
    • Our Service department offers a wide range of services, including routine maintenance, repairs, and diagnostics for all makes and models.
  • Do you offer any specials or promotions?
    • Yes, we frequently offer specials and promotions on our services. Check our website or give us a call to see what current offers we have available.
  • What if I need a rental car while my vehicle is being serviced?
    • We offer rental cars on-site for your convenience. Contact our Service department to reserve a rental car.
  • How do I schedule a service appointment?
    • You can schedule a service appointment online through our website or by giving us a call. Our Service department is open Monday through Friday from 7:30am to 5:30pm and on Saturdays from 8:00am to 12:00pm.
  • What if I need to reschedule my appointment?
    • If you need to reschedule your appointment, please give us a call as soon as possible so we can accommodate your needs.
  • Do you offer any warranties or guarantees on your services?
    • Yes, we offer a 12-month/12,000-mile warranty on all repairs and services performed at our dealership.

Parts

At Milnes Chevy, we strive to provide our customers with the best possible service and support. Our Parts department is no exception. We offer a wide range of genuine GM parts and accessories to help keep your vehicle running smoothly.

FAQ

Here are some frequently asked questions about our Parts department:

What types of parts do you offer?

We offer a wide range of genuine GM parts and accessories for all types of Chevy vehicles. Whether you need a new battery, tires, brakes, or any other part, we have you covered.

Can I order parts online?

Yes, you can order parts online through our website. Simply select the parts you need, add them to your cart, and complete the checkout process. We’ll have your parts ready for pickup at our dealership.

Do you offer installation services?

Yes, we offer installation services for all the parts we sell. Our certified technicians have the expertise and experience to install your parts quickly and correctly.

How do I know which parts I need?

If you’re not sure which parts you need, our Parts department can help. Simply provide us with your vehicle’s make, model, and year, and we’ll help you find the right parts for your vehicle.

Are your parts covered by a warranty?

Yes, all of our genuine GM parts and accessories are covered by a warranty. This gives you peace of mind knowing that your parts are backed by the manufacturer.

Conclusion

We hope that our FAQ page has been helpful in answering any questions you may have had about Milnes Chevy in Imlay City, MI. Our dealership offers a wide range of services, including new and used car sales, financing, body shop repairs, and service and parts departments.

Our team is dedicated to providing exceptional customer service to each and every one of our clients. Whether you’re in the market for a new car or need repairs on your current vehicle, we’re here to help. Our experienced staff is knowledgeable about all of the services we offer and can assist you in finding the perfect vehicle or solution for your needs.

At Milnes Chevy, we pride ourselves on our commitment to quality and customer satisfaction. We strive to provide a stress-free and enjoyable experience for all of our clients. If you have any further questions or concerns, please don’t hesitate to reach out to us. We’re here to help and look forward to serving you.

Our Google Maps listing is here… https://www.google.com/maps/place/Milnes+Chevrolet/@43.0098646,-83.0726964,15z/data=!4m6!3m5!1s0x8824577bb7e6a111:0x68326e71e9f4d35!8m2!3d43.0098646!4d-83.0726964!16s%2Fg%2F1tlgykpm